Contact your China supplier in Chinese
Get help contacting a China supplier, asking about MOQ, samples and lead times, and receiving a clear contact log with unanswered questions.
Services ↗SHENZHEN · CHINA · LOCAL SUPPORT
Sample pickup and forwarding from Shenzhen
A supplier has a sample ready, but you need help receiving or collecting it in Shenzhen and arranging the next handover. We coordinate the agreed pickup, document visible condition and packaging, and help arrange forwarding.
When this service helps
Suitable for a clearly identified ordinary sample with an agreed pickup location and destination. Tell us what the item is before shipping it anywhere. Storage, consolidation, restricted goods or functional testing require separate confirmation.
What you receive
- Pickup or receipt photos identifying the agreed sample.
- Notes and photographs of visible condition and packaging.
- Repacking records if repacking is included in the agreed task.
- Courier or handover evidence and the available tracking reference.
What to send before a quote
- Product description, quantity, size, weight and declared characteristics.
- Supplier contact, pickup address and ready-for-collection time.
- Destination country and the delivery details needed for a quote.
- Whether the item contains batteries, liquids or other materials needing carrier review.
How the task works
- Check item eligibility, pickup arrangements and the proposed route.
- Agree the service fee and separate product, packaging and transport costs.
- Document pickup and handover, then share the available shipping evidence.
Scope and costs
The service fee does not include the product, travel, packaging, courier charges, duties or third-party fees unless explicitly agreed. Carrier acceptance and destination requirements must be checked for the specific item. Transit dates are estimates provided for the chosen route, not a guaranteed delivery promise.
Common questions
Will you test the sample?
The default record concerns visible condition and packaging. Functional testing, measurements and product compliance assessment are separate tasks with agreed methods and suitable expertise.
Can you combine samples from several suppliers?
We can assess this after receiving supplier locations, sample details and timing. Do not send goods to an assumed warehouse address; receipt and storage arrangements must be confirmed first.
Can I get the shipping price before pickup?
Provide the destination, item details, dimensions and weight. A final carrier quote may depend on measured chargeable weight and acceptance of the item.
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Arrange an authorized Shenzhen site visit for photos, video and written observations. Agree the location, access and evidence checklist before work starts.
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